About Us

Our Vision

We believe that education is more than just a means to an end; it can be a life changing experience. Education can help children explore their potential, adapt to their limitations, and gain confidence in themselves and their abilities. It can help young adults overcome difficulties, excel to great heights, and forge pathways to a successful career and lifestyle. Education can provide families with a second chance and allow them to make meaningful changes in their lives. Grounded in this vision, our mandate is to help individuals and organizations find the best educational or psychoeducational support and resources available to meet their very specific needs.

Our Services

Counselling for Families with At-Risk Teens:

  • Therapeutic School Placements
  • Interventions
  • Family Mediation

College and Career Counselling:

  • Post-Secondary Admissions in Canada, the US and Abroad
  • Financial Aid and Planning
  • Graduate Schools and Summer Programs

Support for Newcomers to Canada:

  • Interpersonal Skills Training
  • Educational Orientation Services
  • Partnership Opportunities

Our Associates

Kima Jones, MBA

Kima Jones, MBA

Kima has a passion for helping children with special needs. Her own life experiences have given her insight, compassion and a genuine desire to assist families in crisis. As an advocate for youth and a source of moral and emotional support for parents, she helps families initiate positive change and find lasting solutions when times get tough. Kima dedicates much of her time to community education; she gives workshops to parents of at-risk children and presentations to secondary school students on behalf of the Crisis Intervention and Suicide Prevention Centre of British Columbia. Kima also teaches continuing education classes at Simon Fraser University, many of which are designed to help new Canadians.

Kima has a Masters degree in Educational Management and an extensive history of professional development in special needs subjects, including McMaster University's Addiction Education Program. She has worked on a variety of educational and phychoeducational projects related to development, training, accreditation, and student recruitment and retention. As an entrepreneur, Kima understands the value of client appreciation and professional ethics. As the founder of Know How Education and Career Services, she is committed to providing superior educational consulting to organizations and families across Canada and the US.

Whitney Laughlin, Ed.D

Whitney Laughlin Ed.D

Dr. Whitney Laughlin has over 25 years experience in college, university and graduate school admission counselling, as well as in career planning and financial aid advising. She specializes in admission to Canadian and US schools for students with a wide range of interests, talents, and abilities. Her knowledge and success in working with highly selective schools has proven invaluable to hundreds of students. Her talent as an author, presenter, trainer and consultant is a much sought after commodity by organizations both nationally and internationally. Along with a doctorate from UC Berkeley, Whitney has an Ed.M in Administration, Planning and Social Policy from Harvard University, where she also worked in the undergraduate admissions office.

Dr. Laughlin has a long-standing history of working with non-profit organizations and is especially known for her commitment to helping Hispanic and Native American peoples. She is the founder of College Horizons, a program for gifted Aboriginal youth honoured by the National Association for College Admission Counselling for "making postsecondary educational opportunities available to historically underrepresented students." In 2003, in partnership with the American Indian Graduate Center, she founded Graduate Horizons, a summer program for Native American students preparing to enter graduate school.

Fees and Services

Know How Education and Career Services is an independent educational consulting firm, not a government funded organization. All services provided are billed at a project or hourly rate. For details on our fees, please contact us directly by phone or email. In either case, we will not put you on a mailing list or contact you further, unless you request it.

Note: Our associates are committed to offering the best possible service to each of our clients. As a result, we will only provide a referral based on the best interest of the student. We never charge or accept a commission for any placement we make.

Everyone sees a difference in our daughter now...Kima helped us heal our family.
Terrace, BC, mother of Katie